Welcome to Ednet Stores. Your privacy is very important to us, and we are committed to safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and share your personal information in compliance with the General Data Protection Regulation (GDPR), the Nigerian Data Protection Regulation (NDPR), and other applicable global privacy laws. By using our website https://ednetstores.com.ng or purchasing from our store, you agree to the practices described in this policy.

1. Information We Collect

We collect and process personal information that you provide directly to us when you use our website or services. This may include:

  • Contact Information: Name, email address, phone number, and delivery address.
  • Account Information: Username, password, and account preferences.
  • Payment Information: Credit or debit card details, bank account numbers, and billing addresses.
  • Order Information: Products purchased, delivery method, and order history.
  • Browsing Data: IP address, browser type, pages viewed, access times, and referring websites.
  • Cookies and Tracking Technologies: Information collected via cookies or similar tracking technologies to enhance your experience on our site.

2. How We Use Your Information

The personal information we collect from you may be used for the following purposes:

  • To Process Orders: We use your data to process and fulfill your orders, including shipping products and providing customer support.
  • To Improve Services: Data may be used to enhance our website functionality, personalize your shopping experience, and conduct market research.
  • Communication: To communicate with you about your account, order status, promotions, and customer service inquiries.
  • Legal Obligations: To comply with legal requirements such as tax obligations or fraud prevention.

3. Cookies and Tracking Technologies

Ednet Stores uses cookies and other tracking technologies to enhance your shopping experience and provide personalized features. Cookies allow us to:

  • Remember your preferences and enhance user experience.
  • Track usage patterns to improve the website’s performance and user interface.
  • Provide targeted advertising based on your browsing behavior.

You can manage your cookie preferences by adjusting the settings on your browser, but please note that disabling cookies may affect the functionality of our website.

4. Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our website, conducting business, or servicing you, such as:

  • Payment Processors: To securely process your transactions.
  • Shipping Companies: To fulfill your orders and deliver your products.
  • Analytics Providers: To help us improve our services by analyzing website traffic and user behavior.
  • Marketing Partners: To deliver promotional content and advertisements relevant to your interests.

These third parties are required to adhere to privacy practices that comply with this policy and applicable data protection regulations.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data such as payment information.
  • Regular security audits to detect and address vulnerabilities.
  • Access control measures to limit data access to authorized personnel only.

While we strive to protect your personal information, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a customer of Ednet Stores, you have the following rights regarding your personal information:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request corrections to inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data, subject to legal requirements.
  • Right to Restriction: You can request the limitation of data processing in certain cases.
  • Right to Data Portability: You can request the transfer of your data to another service provider in a structured, commonly used format.
  • Right to Object: You can object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at info@ednetstores.com.ng.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When no longer needed, we will securely delete or anonymize your data.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. Please review the privacy policies of those websites before providing your personal data.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete the information promptly.

10. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review the policy periodically. Your continued use of our services after changes have been made signifies your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at:

  • Email: info@ednetstores.com.ng
  • Phone: +2348062562054
  • Mailing Address: Ednet Stores, G142J Superlative Plaza,
    Ojo Alaba International Market Electronics Section